Do you find it difficult to use public transport?
If so, Access Plymouth may have the perfect solution.

Dial-A-Ride is a door to door transport service for anywhere within Plymouth for elderly and disabled residents.

The service is available to Plymouth residents who are eligible for a concessionary bus pass, but struggle to access the bus service - this may be due to the distance they operate from your home, physical difficulties in boarding the bus or there is simply not a bus to where you want to go.

Dial-A-Ride provides a door to door service between any two points anywhere within the Plymouth city boundary, with dedicated drivers who can help passengers on and off the bus and to and from your front door. The service operates on Monday to Friday except Bank Holidays and the Christmas Period from 9:15 am until 4:15 pm and can be booked up to 2 weeks in advance, but no later than the day before you wish to travel.

All passengers must wear a mask to comply with Covid rules, unless exempt.

All bookings must be made before 2pm.

Our buses also have a space for one wheelchair. All wheelchairs must be checked by our drivers. This needs to be done before you travel with us for the first time so you will need to book an appointment to do this. If you change your chair we will need to check your new equipment. All equipment must be re-checked annually. Customers who travel in a wheelchair should normally travel with someone to assist them as the drivers can only secure your chair on the bus and are not able to push you to and from the buses. All assistants/carers travel for free.

The following fares apply to this service:

£5 Up to 4 miles return 
£10 Anything over 4 miles return
All fares are for a one way trip with the return free
Contactless card payment on board and social distancing applies for seating, masks must be worn unless exempt.

For further information or to book your place on the bus please call us 01752 600633.

We also offer a range of other services to help you get around the city including Shopmobility and Community Car. Please call for further information on these services.

Access Plymouth
is proudly supported by: