Do you find it difficult to use public transport?
If so, Access Plymouth may have the perfect solution.

Dial-A-Ride is a door to door transport service for anywhere within Plymouth for elderly and disabled residents.

The service is available to Plymouth residents who are eligible for a concessionary bus pass check here Plymouth City Council Bus Pass, but struggle to access the bus service - this may be due to the distance they operate from your home, physical difficulties in boarding the bus or there is simply not a bus to where you want to go.

Dial-A-Ride provides a door to door service between any two points anywhere within the Plymouth city boundary, with dedicated drivers who can help passengers on and off the bus and to and from your front door. The service operates on Monday to Friday except Bank Holidays and the Christmas Period from 9:15 am until 4:15 pm and can be booked up to 2 weeks in advance, but no later than the day before you wish to travel.

We do ask that you wear a mask for your own protection and that of our drivers. Thank you for your cooperation.

All bookings must be made before 2pm.

Our buses also have a space for up to 2 wheelchairs. All wheelchairs must be checked by our drivers. This needs to be done before you travel with us for the first time so you will need to book an appointment to do this. If you change your chair we will need to check your new equipment. All equipment must be re-checked annually. Customers who travel in a wheelchair should normally travel with someone to assist them as the drivers can only secure your chair on the bus and are not able to push you to and from the buses. All assistants/carers travel for free. People registered at the same address only pay for one fare when travelling together.

Our Fares - the return trip is free of charge. 

1 to 2 miles --- £5

3 to 4 miles --- £7

5 to 8 miles --- £12

Over 8 miles --- £15

For further information or to book your place on the bus please call us 01752 600633.

We also offer a range of other services to help you get around the city including Shopmobility and Community Car. Please call for further information on these services.

Take a look at our Dial-a-Ride accessible bus film, doing what it does best, helping people to get out and about living independently in Plymouth. Click the link below to watch:


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